ALEA Continues to Modify its Driver License Division Operations in Response to COVID-19

172

Montgomery – The Alabama Law Enforcement Agency continues to monitor its response to the Coronavirus (COVID-19) and modify its Driver License Division’s statewide operations. 

ALEA’s Secretary Hal Taylor said, “Serving the public is a priority for our agency. We are dedicated to providing public safety to the state and its citizens, and this will not change as we respond to COVID-19. Governor Ivey, who has declared a state of emergency, has charged state agencies with determining how best to ensure continued operations without risking the health of the public or our personnel during this pandemic.”

ALEA’s Driver License Division touches the lives of many, so the agency continues to modify division operations, he said. Effective immediately, Driver License Division:

  • Has closed several of its Driver License locations housed in county facilities that county officials have closed
  • Beginning Tuesday, March 24, the agency is closing Birmingham, Pelham and Columbiana offices 
  • Has suspended road testing (including CDL)
  • Discourages anyone with a weakened or compromised immune system from visiting any Driver License locations  
  • Reminds everyone all Alabama driver licenses and non-driver IDs holders have a 60-day grace period following expiration date (Code of Alabama, Title 32-6-1). Customers may wait to renew
  • Encourages online services for anyone who must renew or obtain a duplicate driver license/STAR ID or non-driver ID at https://www.alabamainteractive.org/dl_renewal. To obtain a first issuance of a STAR ID, customers must visit an ALEA Driver License office
  • Encourages everyone to visit www.alea.gov or to contact their local Driver License office prior to a visit to ensure the location is open. (Information may change daily, so check often). Office phone numbers  are at www.alea.gov
  • Has begun curbside check-in and screening at ALEA’s Driver License offices. Everyone is asked to follow instructions posted outside each location and wait at their vehicles to reduce potential exposure
  • Is contacting Driver License customers who scheduled appointments for services and will retain records to fulfill these appointments at a later date
  • Is closing Reinstatement Offices statewide and providing these services by phone

Following are Reinstatement Office phone numbers:

  • Birmingham: 205.252.0426
  • Dothan: 334.983.5616
  • Huntsville: 256.536.2365
  • Jacksonville: 256.782.1322
  • Mobile: 251.660.2330, ext. 5
  • Montgomery: 334.242.4400
  • Opelika: 334.737.1665
  • Sheffield: 256.383.9991
  • Tuscaloosa: 205.553.3511

The agency’s Driver License offices housed in county facilities will be required to close if county commissions shut down county operations. The list at https://www.alea.gov/dps/driver-license/driver-license-offices is being updated in real time to reflect closings or changes in hours of operation.

Secretary Taylor asks the public to be patient and to work with ALEA’s Driver License Division to ensure the health and safety of both the public and ALEA personnel are not compromised. Please continue to check our website for the most up-to-date information as COVID-19 response may require additional changes in the way the agency serves customers.

Alabama Department of Public Safety Logo, formally the driver’s licensing division before the transition to the Alabama Law Enforcement Agency.